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One Pack, One Price — Everything Included.
Please be aware: You don't need a solicitor as you will be paying between £2,000 and £6,000+. Our pack contains the same statutory letters they would send complete with other documents and advice right up to tribunal level — which is designed for ordinary leaseholders to represent themselves, no solicitor required. We offer an affordable alternative all for just £49.99.
This is a legal process with built-in time limits — so you need to act now, before your next service charge is due.
The pack contains all you need, including:
Formal letters, evidence checklist and next steps. Developed for people with no legal experience. Suitable for individual use or joint challenges with neighbours.
The bill keeps going up, but the paperwork explaining it rarely arrives. Vague accounts. Surprise major works. Insurance you never chose. Poor-quality work — or maintenance that never happens at all. Most leaseholders don't realise the law — and leaseholder rights under the Landlord and Tenant Act 1985 — are already on their side.
Sources: MHCLG leasehold dwellings estimates and the English Housing Survey leasehold fact sheet, gov.uk.
Service Charge Rescue turns rights you already have — under the Landlord and Tenant Act 1985 (England & Wales) — into ready-to-send letters, an evidence checklist and a plain English plan. No solicitor needed to get started.
A quick, easy online questionnaire — what you're being charged for and the nature of your complaint. No jargon.
Ready-to-send letters, a personalised evidence checklist and a plain English guide to what happens next.
Post your letters, keep proof of postage, and follow the steps in your guide. You're on your way.
Here's the first letter from your pack — a formal request under Section 21 of the Landlord and Tenant Act 1985. The highlighted parts are filled in with your details automatically.
Your name and address
Your managing agent's name and address
Today's date
Dear Managing agent,
Re: Your property — request for a summary of service charge costs
I am a leaseholder at the above property. My current annual service charge is your amount.
Under Section 21 of the Landlord and Tenant Act 1985, I request a written summary of the costs incurred which make up the service charge for the last completed accounting year.
Please ensure the summary shows how the costs are reflected in the service charge, distinguishes between costs already paid and costs still owing…
Plus a Section 22 letter, your personalised evidence checklist, a plain English next-steps guide, a tribunal overview and a sheet neighbours can co-sign — all in one PDF. Everything arrives already filled in with your details, and the pack includes simple instructions for opening, printing and editing it free on any device.
No. Your pack contains document templates and general guidance based on rights every leaseholder in England and Wales already has, plus public information from LEASE and gov.uk. For advice on your specific situation, speak to a solicitor or contact LEASE free of charge at lease-advice.org.
One pack (a PDF) for a single payment of £49.99, containing: a cover page, a Section 21 letter requesting a summary of your service charge costs, a Section 22 letter to inspect the accounts and receipts behind it, an evidence checklist personalised to your concerns, a plain English guide to what happens next, a short overview of applying to the tribunal, and an optional sheet your neighbours can sign if your building is challenging together. Your details are filled in automatically, and the pack includes instructions for opening, printing and editing the PDF free of charge on any phone or computer.
The letters rely on legal duties with fixed deadlines, and failing to comply without a reasonable excuse is an offence. Your pack's next-steps guide covers exactly what to do if you're ignored — including chasing effectively and applying to the First-tier Tribunal, which you can do whether or not they reply.
Not for these steps. The letters use rights you already have, and the tribunal is designed for ordinary leaseholders — most people represent themselves. LEASE also offers free guidance at any point.
Sorry, no — the letters are based on the Landlord and Tenant Act 1985, which applies in England and Wales only. For Scotland, try underoneroof.scot; for Northern Ireland, housingadviceni.org.
Nowhere. Everything you type stays in your browser on your device, and your PDF is created on your device too. We have no accounts, no database, and we never see your information. See our privacy page.
The 2024 Act will eventually give leaseholders even stronger rights to service charge information — standardised demands and annual reports are expected from 2027, once the government finishes the supporting regulations. Those new rights aren't in force yet, which is why your pack uses the rights that work today: Sections 21 and 22 of the Landlord and Tenant Act 1985. When the new rules take effect, we'll update the pack.
Because your pack is digital content delivered instantly, you agree at download that it's supplied straight away and that the 14-day cancellation right no longer applies — so we don't offer refunds once the pack has been downloaded. Your statutory rights are unaffected if something is genuinely wrong with it. Full details in our terms.
Click Below To Begin
One Pack, One Price — Everything Included.